Refund Policy
Last Updated: January 2026
General Policy
Registration fees paid for scholarship exams are non-refundable under normal circumstances.
Exceptions — Refund May Be Considered
- Exam Cancellation: If we cancel an exam entirely, full refund will be processed within 7-10 business days
- Duplicate Payment: If charged twice for the same registration, the extra amount will be refunded
- Technical Failure: If our system prevents you from taking the exam due to server-side issues (with proof)
Non-Refundable Cases
- Change of mind after registration
- Failure to appear for the exam
- Disqualification due to malpractice
- Internet or device issues on candidate's end
Refund Process
To request a refund (for eligible cases), email us at info@scholarshipportal.com with your Application ID and payment details. Refunds are processed within 7-10 business days to the original payment method.